What happened to my winnings?

Payouts using e-wallets such as Skrill or Neteller are processed instantly after the withdrawal has been approved.

Card payments require up to three banking days to be credited to your account after the payment has been made.

Bank transfers may also take between three to give working days until funds reach your account.

It is also our policy to check every payout manually before being processed, and this can process can take anywhere between a couple of minutes, up to a couple of hours in certain cases.

If you have waited the appropriate amount of time and still haven’t received your payment, we invite you to get in touch with one of our Customer Support Agents for further assistance.

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