Why has my withdrawal been declined?

In case of a rejected withdrawal, we inform our players about the reason and further steps.

Please pay attention to the following points:

  • Request the withdrawal to the same payment method used for the last deposit, which generated your winnings. For more information click here
  • If you were asked to complete verification, kindly upload the required documents, so we can proceed with your withdrawal
  • Please make sure you chose the correct payment method and enter correct payment details
  • Make sure you wagered your deposit amount at least one time, before requesting a withdrawal

 If you need further assistance, please contact us via support@ovocasino.com or via Live Chat.

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