In case of a rejected withdrawal, we inform our players about the reason and further steps.
Please pay attention to the following points:
- Request the withdrawal to the same payment method used for the last deposit, which generated your winnings. For more information click here
- If you were asked to complete verification, kindly upload the required documents, so we can proceed with your withdrawal
- Please make sure you chose the correct payment method and enter correct payment details
- Make sure you wagered your deposit amount at least one time, before requesting a withdrawal
If you need further assistance, please contact us via firstname.lastname@example.org or via Live Chat.