My Account

Registration at OVO Casino

• How can I own an OVO account?
• How do I complete registration and activate my account?
• Can I delete my account?
• Where's my bonus code?
• Is signing up to OVO Casino free?

Activation of account

• I haven't received an activation email. Could you look into it?
• My activation link doesn't work
• My activation link has expired

Log-in issues

• Why can't I log in?
• My account is blocked
• What's my password?
• I have accidentally blocked or self excluded my account

Change of account details

• How may I change my account details?
• How may I change my date of birth?
• How may I change my email address?
• May I change my postal address?

Player verification

• ★ Verification of player account
• How should I upload documents?
• How long does account verification normally take?

Casino limits

• What's my wager limit?
• What's my deposit limit?
• What’s my limit on losses?
• Can I set a time limit?

Closing of account

• How can I close my account?
• Could you tell me more about Responsible Gaming?
• Why has my account been shut down?